Our Burford Showroom is now open by appointment only. Please click here for our latest COVID-19 update

COVID – 19 UPDATE – November 2020

We hope all our customers, suppliers and manufacturers are managing to keep themselves safe and healthy during the current Coronavirus pandemic.  It is certainly a challenging time for us all, in a variety of ways, and we send you our best wishes.

We may not be able to welcome you ‘with open arms’ but we have various provisions in place, to ensure that we can remain partly operational during these difficult times.  Please see below.

Showroom Open for Pre-booked Appointments Only

Our Burford Showroom is now open by appointment only, for customers planning projects or who are in the midst of projects. We are following COVID-19 guidelines and all customers will be required to wear face masks and sanitise hands. Your safety is important to us.

To make an appointment please call 01993 824200 or email [email protected]

Order Online through Our Website

Our online store remains open for business, with our home delivery service still operating locally and nationally. Delivery times may take a little longer than usual, but we will keep you fully informed about the status of your order and let you know of any delays.

Click & Collect Orders Available

We are offering a Click & Collect service from our Burford showroom or warehouse. It is available on all our products. If you would like to take advantage of this service, please email [email protected] to arrange.

Sample Service

Our sample service is fully operational and orders can be placed via our Live Chat function on our website, email or over the phone.  For larger samples we are offering a click and collect service available from our Burford showroom.

Enquires and Advice: We have a reduced team working remotely, who are on hand to offer advice, answer queries and discuss future projects and plans.  Please call, email or use our Live Chat function on our website.

As a family-run business, we’re able to adapt quickly, so please let us know if we can help in any way and we’ll do our very best to accommodate.

In the meantime, keep well and stay in touch.

Joss and the Indigenous Team

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